Privacy and Cookie Policy

When you contact us through this website, we collect the information you choose to provide, such as your name, email address, phone number, company, service of interest and message.

We may also receive basic technical information that is normally sent by your browser or hosting provider, such as IP address, browser type, device information, page requests and timestamps. This information is used to keep the website secure, reliable and working correctly.

We use enquiry information to respond to your message, provide requested information, discuss services, maintain records of our communications and protect the website from misuse or spam.

We do not sell your personal information.

We process enquiry information because you have asked us to respond to you and because we have a legitimate interest in managing business enquiries and website security.

Where you provide consent on the contact form, we use that consent to store and use your submitted details for the purpose of responding to your enquiry.

We only share information where needed to operate the website, deliver email, respond to enquiries, comply with legal obligations or protect our rights.

Our contact form uses an email delivery provider to send enquiries to our team. Third-party providers are expected to handle information securely and only for the services they provide to us.

We keep enquiry information only for as long as reasonably needed to respond to your request, manage our relationship with you, meet legal or accounting obligations and maintain appropriate business records.

Depending on where you are located, you may have rights to request access to your personal information, correction, deletion, restriction, objection or a copy of your data.

To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.

This website does not currently set first-party analytics, advertising or preference cookies, and we do not currently run a cookie-based analytics tool.

Some pages may include third-party content, such as an embedded Google Map on the contact page. Those third parties may set cookies or collect technical information under their own policies when their content loads or when you interact with it.

If we add analytics, advertising cookies or other non-essential tracking in future, we will update this policy and, where required, ask for consent before using them.

This website may link to external websites, including partner websites and social media pages. We are not responsible for the privacy practices or content of those external websites.

For privacy questions or requests, contact Cara Network Solutions at info@cara-ns.co.uk or by phone on +44 (0) 28 9078 4422.